Privacy policy.
Last updated 23 September 2021.
This privacy policy explains how we will use and protect any personal information we collect about you when you use this website on your computer, laptop, tablet or smartphone.
Before giving us any of your details please read the following information. If you don’t want your personal information to be used in the ways set out here please don’t use the website or give personal data to us through it.
By browsing or using any part of a website owned and operated by us, you agree to be bound by this privacy policy.
WHO WE ARE
Neil McCoy-Ward is a UK-based entrepreneur who, along with his staff, provides private mentoring, coaching, training and other related activities across a variety of mediums - including in-person and online.
All your personal Information will be used in accordance with the UK Data Protection Act and the EU’s General Data Protection Regulations (“GDPR”).
THE REASONS WHY WE COLLECT YOUR PERSONAL INFORMATION
We must have one or more reasons for using your personal information, they are:
To fulfil a contract we have with you, if you are a customer, supplier or employee
When it is our legal duty
When it is in our legitimate interest
When you consent to it
A legitimate interest is when we have a business or commercial reason to use your information and it will always be fair and in your best interests.
These include some or all of the following:
To identify and prevent fraud
To enable us to personalise or improve our communications for the benefit of our customers
To ensure our systems are secure
To better understand how people interact with our websites
We will always balance our legitimate interests against your personal data rights.
HOW WE COLLECT YOUR INFORMATION
We will hold and use the personal data we collect via this website, from information posted by you on the website, from online forms, emails and from other ways you may contact us. The information we collect varies depending on how you wish to use the website and our services. We only collect the minimum we need to provide the service or products you buy.
HOW WE USE YOUR INFORMATION
We will collect your information to enter into a service contract, to provide products or services and only with your consent for marketing purposes. We collect personal information about you such as your name, email address, telephone, mobile phone number, postal address. We do this for billing and payment purposes, to supply services and products, and to contact you about any changes or additions to the existing services and products we supply.
We will also use your information for legitimate business and commercial reasons such as for internal record keeping, analysis, profiling, and market research. Your information may be passed on to third-party data processors acting on our behalf to process your data for these purposes.
They will safeguard your data for us under UK legislation. You may object to processing at any time by contacting us at enquiries@neilmccoyward.com
Any feedback you give us is used for the purpose of improving our website or the service we provide.
SECURITY
We are committed to ensuring that your information is secure. In order to prevent unauthorised access, disclosure or unlawful processing we have put in place the correct physical, electronic and organisational procedures to safeguard and secure the information we collect via the website.
We will not rent, sell or exchange your personal information except where necessary in order to process credit/debit card transactions.
The bank or card processing agency will need to verify your personal details for authorisation. We keep personal information for as long as it is needed to provide our services, for internal record keeping, or until you ask for that information be deleted.
You may ask for your personal information to be erased at any time by contacting us at enquiries@neilmccoyward.com
MARKETING
We take your privacy seriously and will only use your personal information to provide the services or products you have asked for. You have the right to stop us at any time if you no longer wish to be contacted for marketing purposes. You may object to profiling for direct marketing purposes. Please email us at enquiries@neilmccoyward.com
We may take photos and record footage at our events for use on our websites and other marketing materials.
TRANSFER OF YOUR INFORMATION
In order to process credit/debit card transactions, the bank or card processing agency will need to verify your personal details for authorisation. We may transfer your personal data outside the United Kingdom. Where this happens, the correct steps are taken to safeguard your information. Individuals who have access to the data must maintain its security and confidentiality.
COOKIES
In addition to personal information you optionally provide, we may also collect anonymous information about you when you visit the website using cookies.
Cookies are small pieces of information that are placed on your computer by websites you visit. Cookies enable us to recognise your visit to the website as unique from that of other visitors but without learning your identity. The website also includes web beacons which work with cookies and log when you visit or use different content on the website or on our communications with you, so that we can understand whether particular content is of interest.
The collection of anonymous data via cookies or web beacons allows us to make sure our website works effectively during your visit to the website, to track our own performance and store your preferences and settings.
Some trusted 3rd parties may also use cookies and tracking to build an overall, but anonymous, picture of interests or preferences based on your browsing habits.
This website uses Google Analytics cookies to collect statistics on visitors to the website, where visitors have come from to the website and the pages they have visited. This helps us to understand how people use the website and to make improvements to our website.
Most browsers accept cookies automatically, but you can alter the settings of your browser to erase cookies or prevent automatic acceptance if you prefer.
Generally, you have the option to accept all cookies, to be notified when a cookie is issued or reject all cookies. You can learn more about cookies and how to reject cookies using different types of browser by visiting www.allaboutcookies.org.
If you choose not to receive our cookies, we cannot guarantee that your experience with the website will be as enriched as if you do receive cookies.
THIRD PARTY LINKS
We may include links to third parties on this website. Where we provide a link it does not mean that we endorse or approve that site's policy towards visitor privacy and we can’t be responsible for the protection or privacy they provide you while visiting such sites. You should review their privacy policy before sending them any personal data.
ACCESS TO YOUR INFORMATION AND CORRECTION
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email enquiries@neilmccoyward.com
We want to make sure that your personal information is accurate and up to date. As the information we hold is provided by you, please can you keep it up to date and accurate. You may also ask us to correct, rectify or remove any information you think is inaccurate by emailing us at enquiries@neilmccoyward.com
If you have any complaints about the way in which we process your personal information please contact us at the above email address.
CHANGES TO THIS PRIVACY POLICY
We encourage you to review this privacy policy whenever you use the website because we will update it from time to time to reflect our current privacy practices
This Privacy Policy was most recently updated on 23 September 2021.